Sinister Studio
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FAQ

Q: How long will it take to get my order?

A: Most sinister studio products take 5 to 10 business days for handling. Then 2 to 3 business days for shipping in the U.S. Outside the U.S. shipping takes 7 to 14 business days. Also for an additional fee you can have a rush order. Otherwise they are filled if the order that they are received.

Q: Will my order look like the picture on the website?

A: The picture Is for reference. All products are hand crafted and will look similar. I take great pride in putting out a quality product.

Q: Can you do special requests?

A: Yes, to an extent. Some requests may come with additional charges.

Q: Will this product fit me?

A: Yes, Unless it is specified as a display. Also you can request a large mask.

Q: How do I care for my mask?

A: Oils from your skin can degrade natural latex over time. Clean the inside of the mask with a soapy damp sponge. After cleaning, give inside of mask a light dusting of cornstarch or non-talc powder. Always store mask out of direct sunlight and away from extreme hot or cold temperatures. Never soak or scrub the mask. Dust with a dry cloth and never use harsh cleansers. Hair can be cleaned with a damp sponge and restyled with hairspray.

Q: How do I store my mask?

A: Use plastic bags or anything that wont miss shape your mask. Its always best to put your mask on a stand to keep it's natural shape.

Q: What or how do you do (detailed explanation of mask making)?

A: Trade Secrets.

 

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